FAQs
1. What types of skin care products do you offer?
At LaserandSkin, we offer a wide range of skincare products that address various needs such as anti-aging, acne treatment, moisturizing, skin brightening and overall skin health. Our collection includes serums, moisturizers, cleansers, peels, masks and more - all formulated with high-quality ingredients.
2. Are your products suitable for all skin types?
Yes, our products are suitable for all skin types including sensitive, dry, oily and combination skin. We formulate our products with carefully selected ingredients that work harmoniously with your skin for optimal results.
3. Are your products tested on animals?
No, we are proud to be cruelty-free. We do not test any of our products on animals and ensure our ingredients are ethically sourced.
4. Are your skin care products safe for sensitive skin?
Absolutely! We understand the importance of gentle care for sensitive skin. Our products are dermatologically tested and formulated to minimize irritation. However, we recommend testing a small amount on a small area of skin before using a new product.
5. How do I find out which products are suitable for my skin?
To choose the best products for your skin, we recommend considering your skin needs and goals. If you are unsure, our customer service team will be happy to help you with personalized recommendations based on your specific needs.
6. How long does it take until I see results?
Results may vary depending on the product and skin type, however many of our customers report visible improvements within 2-4 weeks of regular use. For best results please follow the recommended application directions and be patient while your skin adjusts.
7. Are your products free from harmful chemicals?
Yes, we are committed to providing safe and effective skin care. Our products are free of harmful chemicals, parabens, sulfates and phthalates. We focus on using clean, skin-friendly ingredients to ensure a safe and beneficial experience for your skin.
8. How should I store my skin care products?
To maintain the integrity of the products, we recommend storing them in a cool, dry place, away from direct sunlight. Some products may have specific storage instructions on the packaging for best results.
9. Can I use multiple products at the same time?
Yes! Many of our products can be used together to create a complete skincare routine, but we recommend introducing one product at a time to avoid potential irritation. Start with a gentle cleanser, followed by a toner, serum and moisturizer, and add targeted treatments as needed.
10. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary by location. For more details, please see our shipping policy or contact our customer service.
11. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not satisfied with your product, please contact our customer service for a return or exchange within 30 days of receiving your order. Our team will be happy to assist you to ensure your satisfaction.
12. How can I contact customer service?
You can contact our customer service team by email at info@laserandskin.ch or via our online contact form on our website. We are happy to help you with any inquiries or concerns!
13. Do you offer discounts or special promotions?
Yes! We regularly offer discounts and promotions. To stay informed about our latest offers, sign up to our newsletter or follow us on social media for exclusive deals and announcements.
14. Are your products also suitable for men?
Absolutely! Our products are suitable for everyone, regardless of gender. We offer skin care products that are effective and suitable for all skin types and needs.
